When a true emergency exists, something urgent, that requires prompt police/fire attention please:

DIAL 911- for POLICE or FIRE EMERGENCIES (from Medford)

All other calls requiring police or fire to respond to a recent or past crime/incident that is not in-progress please:

DIAL 781-395-1212 for POLICE or 781-396-9400 for FIRE

For directory information dial  SWITCHBOARD 781-393-4700

For a DESK OFFICER dial 781-391-6404, 781-391-6405

Here are some considerations when deciding to call the police or fire. These considerations do not represent a comprehensive list of when or when not to call 911, instead they are a few suggestions to guide you in calling 911 :

• All medical emergencies should be called into 911
• If you are in doubt as to the emergency status of an incident call 911 (better safe than sorry)
• All crimes in progress (personal injury or damage to property) requiring police intervention - call 911
• All personal injuries or dangerous situations involving motor vehicle accidents - call 911
• Power failures (where no injury is present) call 781-396-9400
• Need to file a report about a past incident, call 781-391-6404